Case Date:

12/10/2018

I think the scooters, as currently used, are a bad idea. They are dangerous to riders and pedestrians and pose a hazard to motorists, besides clutter our sidewalks. Environmentally, I think of them as a large-scale manifestation of the American disposable razor mentally. At the very least, they need to be thoughtfully regulated. If not banned entirely, then, as motorized vehicles, they should be confined to streets or bike lanes and obey traffic laws, with fines resulting for violations. While we are at it, bicycles should not be allowed on sidewalks either. I am all for low carbon emissions, but I am not convinced the scooters are a safe and green alternative to walking or biking or taking a bus.

Case Date:

12/10/2018

Scooters fully blocking sidewalk crossing at 2nd and Dunn as of 12:30 this afternoon.

Case Date:

10/14/2015

Bad sewer smell inside of the building.

Case Date:

4/15/2015

Customer said that there are tree roots growing in sewer line and sewage is coming up from basement floor drain, toilet, and washer.

Case Date:

11/21/2021

Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.

Case Date:

11/21/2021

You can call me any time about this problem which is also at 1021 E Sheridan Dr.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,