Case Date:

12/14/2024

Sewage was backing up into our house from the drain line, called out a plumber, and they were able to clear the blockage, but found a break in the line outside of our house due to the recent fiber optic cable installation. The external line needs repaired at this break as mud is still exposed and could cause another blockage in the line and we would also like a reimbursement for the cost of the plumbers that had to come out today.

Case Date:

12/17/2024

The fiber installation crew left a ratio full of dirt/mud and trash in my yard. If it were just dirr I would deal with it, but I don't know what is in there.

Case Date:

12/19/2024

Large potholes have been created in the Alleyway going east to west as well as right behind my garage. Issue is due to subterranean digging by fiber optics company, as well as previous digging by gas company.

Case Date:

12/21/2024

My trash/recycle was not picked up this past Monday since a car parked too close to the containers. Sanitation person said she would arrange a pickup om Friday. NO ONE PICKED UPI MY TRASH. I contacted them again and the switchboard person said she would email them to call me. NO ONE CALLED ME BACK. I contacted the Mayors office and the recording said to leave a my phone # to receive a call back. NO ONE CALLED ME BACK. I understand there are phone problems but it should not mean that the residents of this city should be neglected. Regardless of the phones, my trash should have been picked up on Friday. I would like to speak to someone in charge, not some underling that will blow me off. My number is 812-327-2949

Case Date:

12/23/2024

Pavilion Properties building elevator permit expired on 10/15/2024. It has not been renewed as per Indiana DHS website (which is publicly accessible and can be accessed if you know the building's address) as of 11:21am on 12/23/2024. I checked it because the doors made loud clunking noises when traversing down, and I had to hit the button multiple times (or hit it extremely hard) in order for it to go up. It should be the apartment complex owner's responsibility to ensure permits are up to date - members of the public shouldn't have to remind them to do this. [I am not a tenant of this building (hence why this is not under the "rental complaint" section), but my friend is, and I noticed that the permit posted in the elevator showed it was expired when I visited him recently. I checked the website to verify.]

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in my front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from driveway.

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in people front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from

Case Date:

12/30/2024

In the alleyway behind 1502 E University St, a large dead tree just fell southward (away from the electric wires). Upon my request, a neighbor just moved a section that was blocking S. Swain. This clump of trees had had other sections fall in the last year and municipal or power-line workers removed sections of it but the entire cluster needs to come down since it is a hazard to those of us who walk down S. Swain. Right now the rotted dead tree is lying on the ground.

Case Date:

1/6/2025

The alley connecting Eagleson to highland Ave has Duke electrical polls lining it and never gets cleared. It has all of the driveways for the houses connected to it and will restrict us from leaving. It is a city road/alley and with this amount of snow I feel should be cleared this year. Please add to plow routes.

Case Date:

1/7/2025

Unshoveled walk. Here and across the street at 700 s park as well.