Case Date:

8/22/2002

Recyclables & non-recyclables waste mixed Items are not included in recycling program Recyclable items not properly sorted No trash - no food

Case Date:

8/22/2002

Recyclables & non-recyclables waste mixed Items are not included in recycling program Recyclable items are not properly sorted

Case Date:

9/9/2002

WATER LEAK

Case Date:

9/20/2002

recyclables and non-recyclables mixed, items not included in program, items not properlty sorted

Case Date:

10/17/2002

NO STICKER

Case Date:

10/17/2002

NO STICKER

Case Date:

12/12/2002

Items not sorted

Case Date:

2/3/2003

faxed RH/ missed pick-up/recycling: Please pick up recycling Rosha

Case Date:

2/13/2003

Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.

Case Date:

2/27/2003

faxed RH/ missed pick-up/trash: Missed trash Please pick up Thanks Rosha