Case Date:

3/11/1997

LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

8/8/1997

DIRTY WATER IN STOOL, BUT NOT SINKS, THEY HAVE USED THE PLUNGER , BUT DID NOT HELP

Case Date:

6/11/1997

dirty water

Case Date:

1/29/1997

NO WATER HAD WATER YESTERDAY, CONTRACTOR CALLED THIS IN

Case Date:

11/1/1996

Ms. Rush called re. a bad taste in her water. She says the water has a "quinine" taste and has for about a week. Work was done on the street in front of her house, and she felt that this was due to that.

Case Date:

1/1/1970

WANT EMERGENCY SHUT OFF, AFTER HOURS CALL, MANAGEMENT CO, JANE HENDERSON 334-0205 CALLED AND REPORTED FOR TENANT

Case Date:

5/9/1999

DIRTY WATER

Case Date:

11/13/1998

METER PIT SINKING AROUND IT

Case Date:

10/13/1998

HAD SEWER PROBLEMS SINCE CBU INSTALLED NEW SEWER MAIN ON JACKSON ST IN ALLEY