uReport

City of Bloomington, Indiana

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Search Results: (531)

closed #165375

Sewer Problems (Storm Sewers)

237 N Sheffield DR

Case Date:
8/6/2018

When we get a quick rain the shower downstairs backs up. I was concerned that it was an issue in my pipes but have had the drain snaked. Also I can turn on the shower and let it run for a while. It only happens when it rains and seems that it is getting worse. It's pretty nasty to clean up every time it rains. Is there anything the city can help me with on this issue?

closed #165538

Yard Waste

3926 E Saratoga DR

Case Date:
8/16/2018

exceeds weight limit of 40 lbs

closed #165626

Potholes, Other Street Repair

3501 E Park LN

Case Date:
8/22/2018

need an accurate street sign on both ends of East Park Lane. The present sign is: "park lane". This will confuse fire trucks and ambulances. I have already experienced this. Apparently there are other Park Lanes in the City so we must distinguish East from the rest.

closed #165627

Potholes, Other Street Repair

3501 E Park LN

Case Date:
8/22/2018

need an accurate street sign on both ends of East Park Lane. The present sign is: "park lane". This will confuse fire trucks and ambulances. I have already experienced this. Apparently there are other Park Lanes in the City so we must distinguish East from the rest.

closed #165722

Traffic Related Complaints

4001 E 3rd ST

Case Date:
8/29/2018

when going east on 3rd st, after smith road you cant hardley turn in to edwards square, across from office lounge. traffic heading towards you from the east and traffic coming from behind you is dangerous. because theres no turn lane there. its a busy road, and is a real proble. i work in edwards square and we hear constant worries about it. it really needs to be adressed. thanks. if you have any questions you can call me at 812 -272-8721. thanks mr hiestand

closed #165933

Potholes, Other Street Repair

420 N Sheffield DR

Case Date:
9/15/2018

I believe there may be an underground water main leak at the T intersection of N. Plymouth Road and E. Sheffield Dr. in Park Ridge East. (I live on Plymouth) There has been some muddy water coming up through the pavement for a couple days. Nothing gushing up, but enough to create a small bit of water to stand there and to run in the gutter. There was a water main break there a few years ago and a repair. As I said, water is not shooting or gushing up, yet, but it is something that probably should be checked soon.

closed #165978

Trash

3433 E 3rd ST

Case Date:
9/19/2018

trash out in yard( believes it's been months)

closed #166236

Parking on Unimproved Surface

3901 E Morningside DR

Case Date:
10/16/2018

Car AGAIN parked in the grass. City addressed this earlier this year. They know better. Please contact them to remove. Not a good "entry" to the neighborhood look.

closed #166308

Trash

3508 E Park LN

Case Date:
10/25/2018

Tenant recycles for a living, but he stores stuff all over his front and side yards. He also relocates bicycles and scooters. It detracts from the beauty of the neighborhood.

closed #166389

Website & Web Services Feedback

132 N Lexington DR

Case Date:
11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.