Case Date:

2/19/2002

faxed 2/19/02 kb/ missed pick-up/recycling: We missed on Monday, we needed to pick up Tues. but didn't. Please pick up Wed. am! Thank you!

Case Date:

2/19/2002

faxed trb/missed pick-up/trash:

Case Date:

2/18/2002

NO STICKER

Case Date:

2/18/2002

no sticker

Case Date:

2/18/2002

Customer concerned about two things on new billing format. When they are an aqua-pay customer it says balance due $0.00 but under that says the amount being debited from their account. Customer says it is confusing. Also said a phone number to call should be on the bill.

Case Date:

2/18/2002

Customer called concerning increase in stormwater charge. Used to be 2.35 is now 19.56. He would like for someone to call him and explain the way stormwater charges are calculated..

Case Date:

2/18/2002

The neighbor states that there is approximately 3 pickup loads of trash in the backyard. There are several car/truck tires in the back. The resident is always working on cars/trucks and when the wind blows the gas fumes come into the neighbor's house. The backyard is almost like a junkyard.

Case Date:

2/18/2002

the yard is very littered the shrubs along the south side of the lot have caught alot of litter.

Case Date:

2/18/2002

Mr. Rosenbarger called says that there are pieces of old broken furniture , chimney pieces, old vehicle parts, and trash in the yard.

Case Date:

2/18/2002

Mr. Kreis stated that there is an insight cable that has been sitting above ground between 2820 & 2828 N. Blue Slopes Drive for approximately 1 year. He has contacted Insight on several occassions but to no avail. He wanted to see if the City could help get this problem taken care of.