Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

5/1/2012

Case Date:

7/17/2012

Case Date:

7/23/2012

Case Date:

6/7/2004

Sort recycle. non recyclables waste mixed in. items not properly sorted. items not included in program.

Case Date:

2/26/2007

Recyclable items not properly sorted. Must be sorted for pick-up

Case Date:

10/27/2003

recyclables & non-recyclables waste mixed. items not properly sorted. Non-recyclables

Case Date:

2/9/2010

Trash on front porch.

Case Date:

10/15/2009

Trash in the alley.

Case Date:

6/3/2010

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