Case Date:

12/2/1996

#Y#M#####

Case Date:

12/2/1996

##RM#####

Case Date:

12/2/1996

T##M##### RESIDENT MIXED UP DUE TO HOLIDAYS. PLEASE PICK-UP.

Case Date:

12/2/1996

Subscriber received notice that he had to fill out to prevent disclosure of his name & address by TCI for mailing lists. Objects to this - feels burden should not be on him to keep his name from being added to mailing lists. Feels TCI should have to obtain his permission.

Case Date:

12/2/1996

Subscriber saw legal notice about possible channel line up changes. He is opposed to losing WGN, enjoys Cubs baseball and thinks many local subscribers watch.

Case Date:

12/2/1996

Gurgling sounds from drains at time and drains slowly

Case Date:

12/2/1996

shut off water after hours call out

Case Date:

11/29/1996

MAIN BREAK-AFTER HOURS CALL OUT CONTROL TOOK THE CALL

Case Date:

11/28/1996

CALLED CREW OUT AND RAN SEWER LINE, TOM WAS NOT SURE IF IT WAS CITY'S OR A PRIVATE LINE, BECAUSE OF HOLIDAY RAN LINE

Case Date:

11/27/1996

HIS WATER STILL GETS MUDDY EVEN AFTER INSTALLING A NEW WATER SERVICE FROM WELL TO CITY WATER