Case Date:

8/12/2025

Every time it rains our street floods severely and then backs up onto the sidewalks and coats them in a thick layer of mud. It’s a combination of heavy storms that the storm drain on the corner of 12th and Walnut cannot keep up with and a residual problem caused by the fiberware that was installed last year. Ever since they dug up the corner of 12th and Walnut the ground is nothing but mud and has been slowly taking over the sidewalk. It is unsafe to walk on as it is incredibly slippery and is at least an inch thick.

Case Date:

8/12/2025

The bus stop and shelter located at the Southeast YMCA was removed a few months ago. Recently, the cement pad was "re-laid" in the same location. The shelter has yet to be replaced. Is there a plan to replace the shelter? Thank you. V/r, Mark

Case Date:

8/12/2025

There is a utility pole on the east side of my lot which has all kinds of wires, cables and other things running up and down the pole as well as some extending horizontally (which I assume carry power). There is a line of very tall pine trees next to the fence on the west side of the lot just east of me. A few weeks ago Duke Power trimmed the top portions of those trees, the portions surrounding two large cables which I believe carry power to the subdivision south of me. Duke did not trim the lower portions of the tall trees and now some of those lower branches have collapsed onto horizontal wires extending from the utility pole, wires underneath the two large cables. I think some of these wires are old telephone lines which are now not that far off the ground. I need to get the lower portions of those trees trimmed (the ones hanging over my property) but I'm not comfortable hiring tree trimmers to do the necessary work when there are all kinds of wires interspersed with the tree branches. I got a referral from Duke for a contractor who can figure out what all the lines are for and take down the ones which are inactive such as old telephone wires. However, the Duke contractor said the City needs to look at this first to see what, if anything, the City needs to do before the Duke contractor does any work. City, can you help me here? There is some urgency here as these lower branches keep collapsing and anyone on the ground can reach wires attached to the utility pole.

Case Date:

8/12/2025

The door lock is broken on the porta-potty in the Church Lane parking lot of the Clear Creek trail.

Case Date:

8/13/2025

Tree branch blocking the road

Case Date:

8/13/2025

Tree down across trail in Southwest corner.

Case Date:

8/13/2025

Since the construction was completed to add the pedestrian crossing at E Hillside and S Olive, there has been a pile of gravel still sitting in the corner of the intersection that has now spread out and covering the whole street corner. Each time it rains, more gravel and sand are washed into the storm drain. Can this please be cleaned up? If you are on your bike, it's a gravel patch and you slide or skid making it sketchy. If you're walking and it's rained, it sticks to your shoes and is a mess. There's lovely new asphalt under there so it would be nice to use it. Thank you!

Case Date:

8/13/2025

Tree limb still attached to tree is blocking most of the road. If it's not here, it was near 14th and Madison

Case Date:

8/13/2025

2 or 3 pretty big potholes on the block of 15th between Walnut and College

Case Date:

8/13/2025

Tree limbs over hanging in roadway