Case Date:

8/20/2025

Overgrown grass and brush. They do not mow or maintain property. Also, trash and junk left outside all the time.

Case Date:

8/20/2025

Trash discarded in front of property. Needs to be placed inside container.

Case Date:

8/20/2025

Grass excessively high in back yard. Rat infestation.

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

8/20/2025

Inoperable 80s/90s white four door vehicle has been Stationary in driveway in exact spot for several years.

Case Date:

8/20/2025

Thorns growing into street. Howe and Maple. SHARPS!

Case Date:

8/20/2025

IllI Hal parking has blocked the street and created jams for the two way street.

Case Date:

8/20/2025

There are currently no street lights at this intersection: St. Rd. 446 and Moores Pike/ Lampkins Ridge Rd. Visibility is poor during darkness hours and especially during rain or snow which may contribute to preventable accidents. This is a highly used intersection. TWO dusk to dawn street lights cater-cornered from each other would be very helpful here. Thank you for your consideration.

Case Date:

8/20/2025

Hello. I am writing to see what I can find out about the streets in my neighborhood. I have lived in Sycamore Knolls for over 25 years, and I haven't seen the streets in such bad condition. I took pictures on my walk this morning on Rock Creek Drive and Montclair Avenue. The one uploaded here is just one of many that I would be happy to email to someone if necessary. I know that our neighborhood is listed in the street indicator as in poor condition, but I don't see anything that describes when we might be in line for repaving. I am not an expert, but I think at least the two streets I mentioned need to be grated first and then repaved. We have so many layers and chunks of asphalt are everywhere in the streets and clogging up the drains. Thank you and please advise.

Case Date:

8/20/2025

Grass has not been mowed for about a month.