Case Date:

1/30/2026

Recycling was picked up but not the trash.

Case Date:

2/10/2026

I have paid my water bill receipt #YLX20040964. Please turn my water back on. I have 3 dependents in my house. I require water to care ASAP. Thankyou

Case Date:

2/2/2026

Our garbage was picked up today, but our recycling was not picked up.

Case Date:

2/10/2026

There are a number of deep potholes in the center of the road and along the edge.

Case Date:

2/10/2026

In both the large and small dog parks the obstacles are rotting. There are stacked logs that my dog has loved jumping on/over as part of the obstacle coarse. Last summer those were rotting away and becoming a hazard for any dog to be on. They have further degraded. They are ready to collapse at any point with weight applied, but also the shear amount of wood pieces that could become splintered into a paw is a major health and safety risk to all dogs. I would love to see these replaced and maintenanced on a regular basis to ensure they don’t become a safety hazard. If at all possible some further spacing on the log obstacles would be great as well. They are too close together and cause her to take pause in between jumps to readjust her body before she can jump to the next. Some more space between would allow for a smooth transition from obstacle to obstacle. Thank you so much for all that you do.

Case Date:

1/28/2026

Hello, Last week, one of our trash cans was not collected, even though we followed the CBU guidelines. This week, the trash truck drove down our alley without stopping at any of the houses on our street. As a result, we now have a significant amount of trash accumulating inside our home. Could you please let us know when we can expect our trash to be picked up? Thank you very much for your time and assistance—we truly appreciate your help.

Case Date:

2/10/2026

We have a water leak in the bedroom ceiling is soft and turning yellow. Multiple c anything elseracks in walls, very dirty under the oven. Air leak under windowsill. North entrance to building doesn’t lock. Homeless people entering. Dust is stuck to fan blades on ceiling fan and air conditioner. Thermostat doesn’t work and can’t control heat.

Case Date:

1/19/2026

Our trash pick up was missed this morning. Recycling was picked up.

Case Date:

2/7/2026

The sidewalk coming out of the switchyard park entry (city property?) has not been cleared.

Case Date:

2/3/2026

Entire road has not been touched with a plow. All residents are having issues driving and getting stuck