Case Date:

10/17/2025

Hi, I requested the removal of a tree near my house and was hoping for an update, that was ticket #203710. Thanks!!

Case Date:

10/13/2025

Previous ticket was marked as completed, but I see no improvement to the encroachment of grass and debris onto the sidewalk, making it too narrow for wheelchair

Case Date:

10/16/2025

At the S Highland / E 2nd St 4 way intersection I have within one week noticed four vehicles that have not obeyd the STOP signs on E 2nd street going east and west. Maybe the big tree in the north east corner needs to be trimmed a little? Or put up a pre warning sign of an upcoming four way STOP?

Case Date:

10/23/2025

Will you *please* re-enable the map feature on uReports? See case# #206286. It is understandable that it needs to be upgraded/"rewritten" - it has been a bit persnickety lately - but why not keep the one that's been used for a long time by a lot of people until you have a new one to replace it, rather than just disabling it while you figure out how to improve it? It makes *zero* sense to turn off a functional and useful feature that needs some updating while it still works fine, and not explain fully why that was done.

Case Date:

10/27/2025

These abandoned non functioning cars continue to be an issue since my last report.There are now6-7 cars parked in the backyard and the drive way. My attached photo is of a derby car that he worked on usually at night. Between the noise and the junk we have had enough.

Case Date:

10/13/2025

Excessive growth blocking sidewalk on both sides of the street

Case Date:

9/26/2025

Sidewalk coming up the hill from the goat farm on Winslow road tis frequently overgrown and hard to walk on. Brush between the street and sidewalk needs to be extensively cleaned out. Thanks!

Case Date:

11/3/2025

There is a stand of invasive Velvet Leaf that has doubled in size over the summer. I think it is in a city easement just south of Greenbrier on the west side of High St. I don't know if you can do anything about it but I thought I would report it.

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

Case Date:

11/18/2025

I am an Adopt-a-Drain volunteer and I just cleared NODE 3285 at the intersection of E.Southdowns Drive and S. Woodlawn Avenue. I have attached a photo and the debris I cleared is ready for removal. V/r, Mark