Case Date:

1/28/2026

Resident called to report snow-covered sidewalks along E 2nd St btw Woodscrest and College Mall Rd, as well as along Woodscrest. Both sides of the street are affected.

Case Date:

1/27/2026

The snow removal truck pushed the snow off the street/Cul de Sac up beside our mailbox, blocking it from access by the USPS carrier. The snow bank is head high and packed tightly. I am 89 years old and cannot shovel it away and others to hire can’t either. The plow truck driver is not getting the job done correctly. This is not the first time this has happened but this time it will be a long time before it melts.

Case Date:

1/28/2026

The street is not being plowed yet the residents are paying taxes for street maintenance. Cars a getting stuck. Regardless of any ongoing issues with the builder, public safety is the responsibility of the city and the street must be maintained.

Case Date:

1/29/2026

The uReport Case #208019 is now resolved. My trash was picked up today.

Case Date:

1/30/2026

USPS won’t deliver our mail because there is too much snow in front of the mailbox. Can you please re-plow and clear the street in front of my mailbox so that I can get my mail? Thanks!

Case Date:

1/29/2026

Third Street and Atwater were completely uncleared on Wednesday at 5:30 PM. This is a disgrace

Case Date:

1/27/2026

i got a notice that trash will be picked up tomorrow. but previously i got a notice to do nothing about trash this week. Could you please send out another message about what is going on?

Case Date:

1/27/2026

Why does the city not enforce its rules on clearing snow from sidewalks, through fines? I understand that old people in residential areas can't always clear snow. But I'm talking about businesses. I tried to walk on the sidewalk up Walnut from HIlside to 2nd street today (1/27), it was not possible. There are a ton of businesses here who do not follow the rules, and it's a huge hazard because now we have to walk on the street itself, which is crazy busy. I mean you, Elkins Properties, I mean you, auto dealership, I mean you, Btown Smoketime, and even the post office! Why are these people not fined? The are businesses, cleaning the sidewalk it a part of doing business, they should be held accountable. Thank you for your attention

Case Date:

1/30/2026

Please remove snow from the sidewalk at olcutt where parents drop Off kids to Jackson creek. Sidewalk is not done beyond the entrance to the park

Case Date:

1/29/2026

Trash and recycling bins at 510 West Allen (my residence) were not emptied this morning. My neighbors bins were emptied. Was this because I did not put the bins in the street beyond the big berm of snow left by the plow? I did not want the bins to be knocked over in the street. Let me know if there is any possibility the truck can get my bins. Otherwise, I will wait until next week. Just want to know why they did not pick mine up.