Case Date:

12/4/1996

WATER STILL HAS A TASTE AND SMELL LIKE METALLIC

Case Date:

12/4/1996

Customer stated that her water does not taste good. Customer was advised there has been a problem with taste in the water caused by lake turnover, but this problem seems to have ended. Customer was asked if she noticed improvement in the water lately. She said "yes." Customer was asked if she would like her water tested. Customer said "no." Customer was advised to call back if taste was not better in a week. Customer said "OK."

Case Date:

12/4/1996

Customer complained that her water has metallic taste. Test was ordered by Mike Farmer.

Case Date:

12/4/1996

#####O### LETTING SANITATION KNOW TRASH AND RECYCLING WILL BE OUT FRIDAY.

Case Date:

12/4/1996

#####O### JUST MOVED IN AND IS LETTING SANITATION KNOW SHE WILL HAVE LOTS OF TRASH AND RECYCLING.

Case Date:

12/4/1996

#Y#M#####

Case Date:

12/3/1996

Resident is very angry that TCI is dropping WGN in favor of a Animal Channel. Resident states she hated that they dropped VH-1 and the Comedy channel. If TCI has to drop channels, why not drop the religious channels. Whe TCI drops WGN, resident will no longer be able to watch Chicago Sports.

Case Date:

12/3/1996

Resident is very angry that TCI is dropping WGN in favor of a Animal Channel. Resident states she hated that they dropped VH-1 and the Comedy channel. If TCI has to drop channels, why not drop the religious channels. Whe TCI drops WGN, resident will no longer be able to watch Chicago Sports.

Case Date:

12/3/1996

Resiednt states he feels that TCI taking away WGN in favor of the Animal planet is absolutely wrong. TCI is not interested in providing educational programing, they are only interested in their bottom line. Resident states this is nothing more than greed for TCI stock holders. TCI increases their rates all the time and is unconcerned about their customers.

Case Date:

12/3/1996

Resident states that the decision to drop WGN is ridiculous. TCI is cramming this down our throat and something must be done! Channel 9, WGN, has alot of good things to offer, including the Cubs games. If TCI must drop stations, why not drop the channels that are almost duplicates. There are 2 religious channels and several news channels. Resident will be attending this evenings meeting.