Case Date:

8/5/2003

HIGH GRASS

Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

8/6/2003

GRASS HAS BEEN MOWED IN THE FRONT BUT THE SIDES AND BACK ARE VERY HIGH @ 3 FT

Case Date:

8/6/2003

no sticker, exceeds 32 gallon can limit

Case Date:

8/6/2003

exceeds 40 lb. weight limit and 32 gallon can limit

Case Date:

8/6/2003

trash container unacceptable, exceeds 32 gallon can limit

Case Date:

8/6/2003

no sticker, exceeds 32 gallon can limit

Case Date:

8/6/2003

brush must be tied in 2'x 4' bundles

Case Date:

8/6/2003

garbage mixed with yardwaste

Case Date:

8/7/2003

no sticker