Utilities Construction
201 E Gilbert DR
- Case Date:
- 5/24/2022
I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!
Utility Construction Projects
509 N Grant ST
- Case Date:
- 5/30/2024
There are a lot of rocks on the edges of the road on both sides in this block. Looks like they are from a recent construction project that was not cleaned up afterwards, and they look like they are too big for the street-cleaning machines to pick up.
Water Quality
1469 E 17th ST
- Case Date:
- 3/1/2022
In ground water valve is missing cap. Reported by IU Groundskeeper.
Water Quality
910 N Madison ST
- Case Date:
- 5/19/2024
Turned on faucet to clean a litter box and leaves came out with the water for several minutes
Water Utility Billing Problems
3101 N Canterbury CT
- Case Date:
- 4/5/2023
Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant
Water Utility Billing Problems
3220 E John Hinkle PL
- Case Date:
- 6/8/2023
I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly.
Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual.
To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied.
Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month.
I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part.
I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).
Water Utility Billing Problems
401 E 12th ST
- Case Date:
- 5/28/2024
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
Water Utility Problems
934 W Kirkwood AVE
- Case Date:
- 4/19/2021
There appears to be a water leak underneath the medium/easement in front of the house at 934 W. Kirkwood Avenue between the bus stop and the tree.
Water Utility Problems
425 E Kirkwood AVE
- Case Date:
- 1/17/2022
This building has a water leak in the main supply in the pit in front of the building. It is has been reported by fire inspection company while looking into repair of their line. It is believed to be before the meter and on the city side.
Website & Web Services Feedback
219 1/2 E 8th ST
- Case Date:
- 8/12/2023
Each time I enter 219 E. 8th St. to find the trash/recycle day, that address is not recognized!