Case Date:

10/13/2004

Case Date:

7/29/2004

A citizen called to voice his concern that raising the trash sticker fee 100% would cause citizens not to use the trash program. He stated that citizens would find other ways to dispose of their trash.

Case Date:

6/8/2001

no sticker

Case Date:

5/8/2001

PLEASE SEE ATTACHED MEMO.

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

10/24/2000

Trash is blowing from the Housing Authority into Mr. Chandler's yard. He has tried to have the problem taken care of, however has had no luck in getting this problem resolved.

Case Date:

8/17/2000

FYI--Mr. Rogers called to complain about several officers actions during an incident in which he was assaulted. He filed an internal complaint form w/ BPD & has not heard back. He is "disgusted" w/ the way BPD has handled this case & wants to speak to the Mayor. I told him that he shld allow for all the steps in the complaint process to run their course. Mr. Rogers said he wld contact Brd Public Safety, but expected to receive a phone call from the Mayor. He stated he wld call Channel 6.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

6/28/2000

Ellie would like current sewage disaster at her apartment to be inspected as a health hazard. PLEASE SEE ATTACHED LETTER.