Case Date:

11/13/2025

Storm water grate at SE corner of Maxwell Lane/Highland Avenue is blocked.

Case Date:

11/13/2025

I submitted a complaint, case #206728 and Cheyenne Bowlen was assigned to it. I was told that the city does not do past 100 ft off of Kinser pike, and that it was the county’s responsibility and to reach out to them. I did. They said it is, in fact the city’s responsibility to do Acuff, and that they only have responsibility of Prow, just before it turns to Acuff. The county was confident and firm in their boundaries. So, either one of you is wrong, or there is an unfortunately placed gap in service, as it is a very sharp curve that happens to be the route many kids drive themselves to and from school. Please look into this with consideration to the kids.

Case Date:

11/13/2025

The sign was damaged on Monday night, so perhaps it's been reported already. It's about 25 yards east of Spicewood Ln.

Case Date:

11/13/2025

Burning leaves smell.

Case Date:

11/12/2025

There’s no street sign for 11th St.

Case Date:

11/12/2025

I understand Transit is considering eliminating the bus ads that cover the windows. Please expedite this. It’s hard for passengers to read small signs such as street signs through those ads. Covering up the windows make the buses gloomy. And who wants to view the passing world through Ken Nunn’s nose?

Case Date:

11/12/2025

This is a corner house at the corner of Oxford and Thornton drive. There is a street lamp on the Thornton side that is NOT a Duke street lamp. It does not work at all. I can't report it to Duke because it doesn't have a Duke number and isn't in their system. That intersection of Oxford and Thornton is very dark.

Case Date:

11/12/2025

Trash not collected this morning.

Case Date:

11/12/2025

At 3:54 pm today, an emergency vehicle was approaching this intersection from the south (with lights and sirens) and a white BT SUV turned from W Grimes Lane onto N Walnut Street. The emergency vehicle turned west onto W Grimes Lane, making their paths a close call. This is just a friendly reminder for them to stop and yield rather than turn right before the emergency vehicle reaches the intersection.

Case Date:

11/12/2025

This hole STILL 4" deep. I reported it back on 8/11/25 work request # 204832. It's ridiculous it's taking so long to repair it properly. If it's not repaired before next Wed. I'm notifying the Mayor's office & City Council.