Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

5/25/2024

Thank you for patching the cut in the sidewalk, but now instead of a small trench it's a bump. Please patch sidewalks to be flat. (southwest corner at Southdowns/Woodlawn intersection).

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

7/3/2024

Hello, we have a Pin Oak tree to the west of our home that was affected by the storm. We wanted to check to see if this tree is on city property. While looking at the GIS it looks like our property line starts at our basketball hoop and the tree is to the west of that line. There are branches that are loose and it looks like there has been a lot of woodpecker activity in the past that is creating damage. Could someone please come out and inspect the tree and let us know what you think? We would love to keep the tree if possible, but safety-wise we would like to have it checked/trimmed up. Thanks so much.

Case Date:

2/20/2023

There are two cars in the parking lot that are not running with expired temporarily Tags. One is a gold/ silver Chrysler sedan, with windows down. The other is a blue Suzuki compact car. There is a third gold/silver Toyota sedan with darkened tail lights. It has an expired temporarily tag as well. These cars are not legally registered in the state of Indiana and are taking up already sparse parking spaces meant for fully legal residents. Thankyou for your help.