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City of Bloomington, Indiana

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open #202577

Water Utility Problems

4353 E Deckard Dr

Case Date:
5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

open #203605

Water Utility Problems

3118 N Norwest Woods CIR

Case Date:
6/20/2025

My water suddenly stopped working. I don’t hear or see any broken pipes

open #203601

Water Utility Problems

3104 N Norwest Woods LN

Case Date:
6/20/2025

no water in our sub division

closed #160383

Water Utility Billing Problems

200 E 17th ST

Case Date:
8/1/2017

I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.

closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

closed #162047

Water Utility Billing Problems

634 N Maple ST

Case Date:
12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

closed #163179

Water Utility Billing Problems

437 N Hillsdale DR

Case Date:
2/15/2018

eSuite utilities site is throwing an error when logging in to the site with bill information

closed #163275

Water Utility Billing Problems

634 N Maple ST

Case Date:
2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.

closed #163873

Water Utility Billing Problems

634 N Maple ST

Case Date:
4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

closed #57375

Water Utility Billing Problems

2350 W Evergreen DR

Case Date:
7/21/1999

Mr. Crail called to complain about CBU billing policies in general. He was upset by the way bills were mailed and late fees accumulated. He talked to atty. who called here, but he still could not understand about two late charges on his account.