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City of Bloomington, Indiana

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closed #166855

Water Utility Billing Problems

501 N Morton ST

Case Date:
12/15/2018

I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167800

Water Utility Billing Problems

501 N Morton ST

Case Date:
3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

closed #160383

Water Utility Billing Problems

200 E 17th ST

Case Date:
8/1/2017

I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.

closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

closed #162047

Water Utility Billing Problems

634 N Maple ST

Case Date:
12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

closed #58953

Water Utility Billing Problems

441 W Gourley PIKE

Case Date:
2/23/1999

Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.

closed #61376

Water Utility Billing Problems

3638 E Tamarron DR

Case Date:
9/29/1998

Mr. Walters called. He received a bill that was too large and wanted an explanation.

closed #61377

Water Utility Billing Problems

3830 E Tamarron DR

Case Date:
9/29/1998

Ms. Gregory talked to Kathy Grubb-Britton and indicated that her bill was in an excessive amount.