Case Date:

3/1/2002

There are several bags of paper sacks and trash cans left out by the curb.

Case Date:

2/21/2002

Amy called. Her #is 334-0600. She wanted an explanation of the stormwater rate adjustment for the above-listed property.

Case Date:

2/20/2002

customer would like for someone to contact her concerning new stormwater charges. She is extremely unhappy with amount she is being billed..

Case Date:

2/19/2002

Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.

Case Date:

2/18/2002

Customer called concerning increase in stormwater charge. Used to be 2.35 is now 19.56. He would like for someone to call him and explain the way stormwater charges are calculated..

Case Date:

2/11/2002

WATER COMMING UP IN THE BACK YARD

Case Date:

2/1/2002

MAINBREAK

Case Date:

1/29/2002

SHUT OFF WATER LEAK INSIDE HOUSE

Case Date:

1/29/2002

SEWER ODOR IN HOME

Case Date:

1/29/2002

WATER SHUT OFF