Case Date:

11/29/2001

The trash is always over-flowing from their trash cans. It is always stored in front of the house. This is a constant problem.

Case Date:

11/27/2001

Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.

Case Date:

11/26/2001

Neighbor called to complain about trash not being put out to have picked up and has now been torn open and strung around yard.

Case Date:

11/21/2001

Trash in front yard.

Case Date:

11/20/2001

Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.

Case Date:

11/16/2001

Residents have trash in front of the house and on the front porch.

Case Date:

11/16/2001

He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl

Case Date:

11/9/2001

THERE IS A SEWER BACKUP IN THE BASEMENT

Case Date:

11/9/2001

WATER RUNNING OUT OF CRACKS IN THE SOUTH PARKING LOT

Case Date:

11/9/2001

STORM DRAIN IS CLOGGED