Case Date:

2/2/2024

illegal campsites on private property

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/30/2024

They can’t stay within the lines. Fine then already.

Case Date:

6/3/2024

People who are unhoused are leaving their belongings / lots of trash in the alley of our office building. Customers/clients/pedestrians use this alley often.

Case Date:

7/8/2024

New BRU burger building has multiple downspouts that drain directly onto the Grant Street sidewalk. I don't believe this is allowed with new construction?

Case Date:

7/12/2024

Huge homeless encampment growing by the week they’ve already burnt these woods down once are we waiting for round two

Case Date:

7/15/2024

homeless encampments are spreading throughout this area on 501 N Walnut St around peoples houses. Had filed a uReport with the number 192180 and nothing got resolved.

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.

Case Date:

12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

Case Date:

4/2/2025

Blue, electric "Bird" bicycle #GTH2C has been parked out front of the Grab-n-go for weeks, on north side of 12th Street close to intersection with Indiana Avenue.