Subscriber did not receive cable last month; called Insight and was told that the guide was replaced by a scrolling guide on channel 58. He was charged $1.50 for the guide & was told he would be credited on his next bill (not yet received). He has been a cable customer since 1987 and is disappointed in the billing process and constant changes.
Long-time subscriber; she pays an extra $1/month for a cable guide. The guide has been discontinued. She was informed that if she cancels the guide, she will have to pay for a higher package. Yet, she can still pay the $1/month for a guide she doesn't receive, she can keep her current package. She doesn't believe she should pay for a guide she doesn't receive, and she's disappointed and considering switching to satellite
Customer stated that on several of his rental prop. there are wires that have been left unburied for months at a time. He has tried to contact Insight w/o success - there has been no response to his complaints from Insight. See photos in Telecom file.
insite cable modem service runs slowly and is constantly disconnecting over the past 5 weeks. third time that he has called.
corner of E 5th and Clark Street--tree is overgrown. Heading east on 5th, if you look to the left you cannot see on-coming traffic
duvall wrote contesting a parking violation.
requesting a crosswalk at the entrance of sherwood oaks church where rogers road and spicewood lane intersect.
would like additional pavement markings on the speadbumps along morningside, longview, glenwood west.
wrote to contest a parking ticket and requested that a formal complaint be lodged with the department of publc works.
had a number of suggestion regarding sanitation route restructure and the leaf collection policies that the city employs.