Case Date:

7/8/2025

Our water has been brown for a couple of days. Is it safe? Will this be remedied soon?

Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store #02387) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

7/5/2025

When I filled our bathtub tonight I noticed the water coming out of out faucet is light green and there is plant matter floating in it. If you zoom in on the attached photo you can see the little plant. This has not happened since we have lived in this house the past 3 years.

Case Date:

7/24/2025

Our water is brown! Toilets stained - love having to wash my clothes in it. Keep on raising our rates. That's all. Don't bother answering me with the usual excuses about high water in Monroe.

Case Date:

9/3/2025

Water is coming out of the faucet yellow this morning. It is also yellow coming out of the garden hose. What is causing this? I am concerned it is unsafe to use.

Case Date:

9/3/2025

Water is brown from faucet, toilet water also unclear.

Case Date:

5/14/2022

Att box knocke I Br

Case Date:

2/17/2023

The cover of one of the new boxes in the ground for the fiber optic cable is off. This makes a deep hole about 1.5 x 3 feet that a small child or dog could step into.

Case Date:

5/30/2024

There are a lot of rocks on the edges of the road on both sides in this block. Looks like they are from a recent construction project that was not cleaned up afterwards, and they look like they are too big for the street-cleaning machines to pick up.

Case Date:

8/2/2024

A rubber boot is on the ground by the power pole. It appears to be an insulator.