closed #105314
Recycling
315 N Roosevelt ST
- Case Date:
- 6/24/2002
non-recyclable items
non-recyclable items
not sorted; trash mixed in; non-recyclable items
not sorted
not sorted
not sorted
no sticker
in plastic bags
in plastic bags
Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.
Caller believes this to be over-occupied; trash bags in the front yard; couch on front porch; very unkept property.