Case Date:

8/23/2025

The trees planted along the new multiuse trail need water! The blue beech are wilting.

Case Date:

8/22/2025

my water bill is running higher than normal and we suspect there is a leak happening somewhere that we cannot find

Case Date:

8/22/2025

No water at 212 N Morton st.

Case Date:

8/21/2025

Brown water from faucet. Cleared up but wonder if there is a boil water advisory

Case Date:

8/20/2025

There was a flood in this house in April of this year. We informed Orion as soon as we discovered that it was flooding. They came and claimed they resolved it by sucking up the water in the basement and dumping it for the sump pump to push it into the city sewer, and they set a dehumidifier that we did not provide. They said this issue was resolved, but there was still obvious water in the dry walls, and they did not address the leak at all. We made the leak abundantly clear. I showed them that I put tape over the leak to try to stop the water from coming in, and they left it there. It is still there to this day. The leak came from the block wall in the basement, and the water streamed throughout the unfinished section as well as into the finished bedroom. The water settled by the drain in the bedroom and the drain in the unfinished section. They saw all of this, and never came back to check for water in the dry wall or baseboards. This is as far as they went with this issue. We received no instructions for how to prevent mold from growing, and there was no concern expressed for this possibility although the pictures show that there was water seeping through the walls. Months later, we have discovered that there is now severe mold growth in the basement. It is on the doors, baseboards, ceilings, and personal items. The most severe portion of the basement affected by the mold is the bedroom. The unfinished section shows obvious signs of a leak in the drop ceiling due to water marks.There is also mold growth on the block wall. The bedroom also has water marks on the ceiling, and the use of a moisture detection device shows that there is moisture in the ceiling likely caused by a leak which was concealed by the drop ceiling. The moisture also reaches up 3 feet in the dry wall in the bedroom. The bathroom was not flooded as severely as the bedroom, so there is less mold growth, but there are still signs of mold in the baseboards where the water ran through to the lowest point which was the drain in the bedroom. By evaluating all of these factors, it is clear that it was not any environment issue that caused mold, rather it was the unresolved leak in the block wall, the leak hidden by the drop ceiling, and the unresolved issues from the flood such as the saturated drywall and baseboards. We would like to have a city code inspector come take a look at this and confirm these statements.

Case Date:

8/20/2025

Residents of 1304 South Park leave their animal chained outside for most of the day without food or water. The dog is clearly in distress when left alone outside for extended periods of time. Please talk to the homeowners about not neglecting their dog.

Case Date:

8/20/2025

Residents of 1304 South Park leave their animal chained outside for most of the day without food or water. The dog is clearly in distress when left alone outside for extended periods of time. Please talk to the homeowners about not neglecting their dog.

Case Date:

8/18/2025

Road surface is broken up. Needs to be repaired and the pieces of macadamia near the water drain need to be removed.

Case Date:

8/18/2025

Alleyway at T junction between 530 n Lincoln , 526 N Lincoln, and 5?? Grant st floods after heavy rain and has standing water for several days after. Is there any way to add a storm drain to the alley? Or would that involve tearing the entire alley up.

Case Date:

8/17/2025

The gutter on the porch of the barn has started to detach on the south end and the water is pouring off rather than going through the drainpipe.