Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

12/31/1997

M,Y

Case Date:

12/30/1997

A certain Transit driver continues to smoke on the bus. Mr. Schaad has informed Transit about this for a year yet the driver continues to smoke on the bus. Mr. Schaad is allergic to cigarette smoke.

Case Date:

12/30/1997

R

Case Date:

12/30/1997

R

Case Date:

12/30/1997

R

Case Date:

12/29/1997

T

Case Date:

12/26/1997

Mark had to remove his lunchboard sign along 3rd Street back in June. Why is enforcement at a standstill on Kirkwood and the square? I mentioned that we were meeting w/CBD in Feb. and he wondered why we had to meet with CBD before we enfoced the existing ordinance downtown. He wants to be able to put his sign back out if other area merchants are allowed to maintain similar signs. He wants to be kept up to date on sign enforcement downtown.

Case Date:

12/23/1997

S

Case Date:

12/23/1997

P,C,S