Case Date:

11/27/2001

Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.

Case Date:

11/26/2001

Missed pick-up/trash

Case Date:

11/26/2001

Neighbor called to complain about trash not being put out to have picked up and has now been torn open and strung around yard.

Case Date:

11/23/2001

not sorted; non-recyclable items; trash included

Case Date:

11/23/2001

no sticker

Case Date:

11/21/2001

no sticker

Case Date:

11/21/2001

Tue's pickup/faxed ddh/Missed pick-up/trash: No notice left - wasn't picked up yesterday doesn't want it to stay out over Thanksgiving Holiday.

Case Date:

11/21/2001

Trash in front yard.

Case Date:

11/20/2001

Subscriber did not receive cable last month; called Insight and was told that the guide was replaced by a scrolling guide on channel 58. He was charged $1.50 for the guide & was told he would be credited on his next bill (not yet received). He has been a cable customer since 1987 and is disappointed in the billing process and constant changes.

Case Date:

11/20/2001

NOT SORTED; TRASH MIXED IN; NON-RECYCLABLE ITEMS