closed #107028
Trash
117 N Jackson ST
- Case Date:
- 11/20/2001
NO STICKER
NO STICKER
TOO HEAVY
NO STICKER
TRASH MIXED; NON-RECYCLABLE ITEMS
TRASH MIXED IN; NON-RECYCLABLE ITEMS
NO STICKER
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.
Long-time subscriber; she pays an extra $1/month for a cable guide. The guide has been discontinued. She was informed that if she cancels the guide, she will have to pay for a higher package. Yet, she can still pay the $1/month for a guide she doesn't receive, she can keep her current package. She doesn't believe she should pay for a guide she doesn't receive, and she's disappointed and considering switching to satellite
no sticker
no sticker