Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

6/5/1998

SEWER BACKUP IN BATH TUB

Case Date:

6/4/1998

Mr. Milne stated on 6/4/98 that he felt the letter re. Aqua Pay that was put in monthly billings was deceiving. The letter stated that you could pay your monthly bill by Aqua Pay or at local banks but did not state that you still had the option to pay in cash or by check at the Utilities Department.

Case Date:

6/4/1998

High grass and weeds need mowed.

Case Date:

6/4/1998

High weeds and grass needs mowed. Trash around the property is blowing into neighbors yards.

Case Date:

6/4/1998

WANTS GRAVEL REMOVED FROM YARD AND RIGGER MARKS REPAIRED IT IS HIS MOTHERS YARD.

Case Date:

6/3/1998

Grass is unkept some trash behind the house. A contractor recently began work on the guttering and painting then quit. The contractor (Randy Richardson) told Mr. Eisenberg that the interior of the house is filled with trash, newspapers, etc. Mr. Eisenberg is concerned that this is a fire hazard.

Case Date:

6/3/1998

Grass is well over 12 inches tall.

Case Date:

6/3/1998

SEWER BACKUP