Case Date:

6/2/2023

Excessive Growth

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

6/1/2023

Street lane and parking lines are mostly faded and some completely gone. Requesting repainting of lines on S Dunn St between Hillside and Grimes.

Case Date:

5/31/2023

A Park’s personnel was using a leaf blower on the Pickleball courts at 8:30 in the morning. She spent 15 minutes on each court with people playing pickle ball. Felt like this was way too long to spend on each court. The noise was incredibly loud for us trying to play And the courts did not look like they needed a meticulous cleaning . Thanks

Case Date:

5/31/2023

Our street sign at Prospect/Jackson is loose hanging askew. I climbed up on a ladder, and it looks like the bolts need to be replaced/tightened. Thank you for your attention!

Case Date:

5/31/2023

Resident reported manhole cover is not correctly placed as cars driving over it flip it up

Case Date:

5/30/2023

Street light #15 is no longer working. Bulb needs replaced.

Case Date:

5/30/2023

Please create more shade at Switchyard Park near the playground and splash pad. I was there with a young child and a baby this weekend, and it was impossible to keep the baby in shade while still having a view of the child on the playground or on the splash pad. The grates above the swings do not offer shade, and both shelters were being used by groups/parties. There should be shade structures at the playground and alongside the splash pad. I encountered a number of people with the same complaint.

Case Date:

5/30/2023

(Note: This is the third time that I have sent this report. Now, the trash has not been taken out for five weeks. Please help to rectify this.) The owner of this renter-occupied building (Tariq Khan) has not taken the garbage out to the curb for pickup in four weeks. Also, this home has rain gutters and downspouts that go directly into the ground or into areas between the home and neighboring houses - which is causing water damage to the neighboring houses.

Case Date:

5/30/2023

Water meter is spinning faster than usual. Even when the water is not running in this house, there have been a higher charges for water than the manual reading. Water meter maybe broken.