Case Date:

3/6/2024

My water started tasting metallic yesterday

Case Date:

3/19/2024

Water pressure is low at 3501 and water is completely out at Bloomington High School North. Possible water main break

Case Date:

3/19/2024

low water pressure

Case Date:

3/19/2024

Low water pressure and discoloration

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

5/19/2024

Turned on faucet to clean a litter box and leaves came out with the water for several minutes

Case Date:

2/24/1998

When customer changed meters to Aqua Pay, both names on meter received bill for minimum amount. Customer feels this is double billing and should not be allowed.

Case Date:

11/10/1997

Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.

Case Date:

3/11/1997

LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.

Case Date:

11/25/1996

Jeff Delaplane owns the building at 425 N. Walnut St. He complained that he is actually not hooked on to sewer but has been paying sewer charges. He would like to be reimbursed the paid sewer charges and excavation charges.