Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

1/19/2023

During the rain event on Wednesday evening (Jan 18), I notice significant water standing at the NE corner of 3rd and College. Several cars, including mine, moved into the center lane (west bound) on 3rd, to ensure that the rising water would not come into contact with the car. Can the drain at that NE corner/intersection be checked/cleared? This is the second time I have experienced this at that intersection, this year.

Case Date:

1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

1/11/2023

There is a syringe along the road about half way between 6th and 7th on Oak street. It is right across the street from the very large sycamore tree on the west side.

Case Date:

1/9/2023

700 block of E first Street, just before the intersection with Park: a sunken manhole cover

Case Date:

1/9/2023

I have noticed water pooling around the fire hydrant located on Circle Drive and Southdowns for over a week. It doesn’t appear to be water draining from far away, but just around the fire hydrant.

Case Date:

1/6/2023

4210 E. Hector Dr. Bloomington, IN 47408 We are having a lot of water issues. In the front driveway, they repaired the water mains in our neighborhood a couple years ago, and when they repaired the road, a ton of water goes from the road , straight down our driveway to the front of our house. It has caused water coming into the basement. And we had to install a drain in our driveway, and it still can't keep up. In our back yard, there is a channel of water (not sure what it's called) by the apartments that causes our back yard to flood. We have a tiny river, but it cannot handle the water that is directed to come right at our back yard. I would like to have an engineer come out and look at the issues and so we can have a conversation about possible solutions. Thanks.

Case Date:

1/4/2023

I noticed a large pothold in the middle of the street on this block this morning. I don't think it was there last night, and it was dangerously large!