Case Date:

6/7/2002

Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.

Case Date:

5/8/2002

Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.

Case Date:

5/28/2007

can exceeds size limit

Case Date:

5/5/2014

all over 40 lbs

Case Date:

8/11/2015

Please sort 939 TB

Case Date:

10/29/2012

Case Date:

1/31/1997

###L###

Case Date:

1/31/1997

T##MC#### Says this is the second week it has been missed. No sanitation notes. Please pick up and let her know if there is a problem.

Case Date:

6/14/2002

NO STICKER

Case Date:

11/6/1998

Fri-B/Missed pick-up/Recycling/Alum.cans