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City of Bloomington, Indiana

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closed #207038

Blocked Sidewalk

1420 E State Ct

Case Date:
12/3/2025

Snow plow dumps 3 foot high pile across this sidewalk b/n E. State Ct. and Eagleson Ave. making pedestrian passage impossible. This happens every snow for years now. Was told at nearby dental office with plowed parking that city snow plow is doing this. The plower may not understand this snow dump is blocking a sidewalk that is used by many people.

closed #206908

Other

Case Date:
11/21/2025

So my name is Jeremiah Jackson. I have been a Monroe county resident almost all my life. I have reported some things to the Bloomington police department and to two news agencies about officer misconduct and abuse of power. I can’t seem to get anything done in this regard. I’m writing to see if I can get a moment of your time? I’d really appreciate it if you or someone in your office would take the time to have a discussion, it involves misuse of power and my request for a restraining order and protective order and the fact these individuals are still stalking me and harassing me. Thank you very much for your time. His name is Jeremy m ayres, possibly Shawn Riggs. And they claim they are an officer named Chris Scott but my attorney has done checked into that. They do not have a warrant or court order. So there harassment is not legal by any means . It isn’t surveillance or an investigation it is blatantly harassment.

closed #206863

Street Lights

3721 W Profile PKWY

Case Date:
11/19/2025

There is a street light out that is over the east entrance of MacAllister Rental. I do not see any numbers or markings on the lamp post to help identify and it is not showing on Duke Energies map so I am assuming it is maintained by the City or County. Please call or email me if you need more information.

closed #206839

Unsafe Buildings

503 W Hoosier Ct Ave

Case Date:
11/17/2025

We also need to report a serious safety hazard outside our unit, HC 503, at Hoosier Court Apartments. When the leasing company’s maintenance team repaired the water pipeline in front of our porch two months ago, they removed and damaged the steps leading to our entrance. Since then, the steps have not been rebuilt, and the entire front porch area has been left uneven and unsafe. There is still a large hole in front of our unit, and the ground is unstable because of the mud and dirt they dug up but never refilled. Because there are no steps, we have been forced to exit our home through the bushes, which is extremely unsafe, and we have almost slipped multiple times due to the uneven ground. This situation has been ongoing for over two months, and despite informing the leasing office several times, no repairs have been made. The current condition presents a significant tripping and falling hazard, and we are requesting HAND’s intervention for safety reasons.

open #206838

Water Utility Billing Problems

503 W Hoosier Ct Ave

Case Date:
11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

closed #206835

Street Lights

1439 N Telluride ST

Case Date:
11/17/2025

I work in the leasing office at Atlas on 17th (1439 N Telluride St). Several residents have submitted complaints regarding the streetlights of our property not being on a night, which has concerned many for their safety and security. We have confirmed reports of there being no streetlights on for roads N Telluride St. and W Aurora Dr. The other streets on our property include W Redlands Dr, W Vail St, N Denver Rd, and N Arvada Rd.

closed #206825

Other

752 S Clarizz BLVD

Case Date:
11/17/2025

We have mold in our unit, the property management company is not taking proper actions to get rid of it, they said they are just going to clean it with dawn and water, I work for a property management company and this is not the correct way to handle it, I have informed my leasing office that they are NOT to enter my unit!

closed #206751

Potholes, Other Street Repair

801 E Grimes LN

Case Date:
11/12/2025

This hole STILL 4" deep. I reported it back on 8/11/25 work request # 204832. It's ridiculous it's taking so long to repair it properly. If it's not repaired before next Wed. I'm notifying the Mayor's office & City Council.

closed #206611

Traffic Related Complaints

E 19th St

Case Date:
11/3/2025

A few months back I brought to your attention there were missing "no parking" post/signs in the 300/400 block of E 19th St. You acknowledged this and after a month or so you put in Two 10ft poles and put two 4 inch by 4 inch "no parking" signs on the poles that are facing the wrong direction. So basically, you installed two giant poles, and with two miniature signs that are facing the wrong direction, and cars are still parking along the 300/400 blk of E 19th St. on a regular basis. The parking employee does a great job of ticketing the violators, however the cars stayed parked there for hours causing traffic congestion.

closed #206558

Excessive Growth

5918 S Phyllis ST

Case Date:
10/29/2025

I inherited the home next door which is 5916 South Phyllis St Bloomington IN 47403. I am trying to sell the property but the Realtors have indicated that the condition of the neighbor’s yard next door 5918 is severely devaluating all the homes on the street. There are trucks and junk and weeds in the yard. Other neighbors keep up their yards. Thank you for helping us with this situation.We have already contacted the Monroe Ordinance violation office and they recommended we also contact your office.