Case Date:

11/8/2019

Five Star Quality Care, Inc., acct #200412-001. The last bill rec'd was dated 9/18/19 for $51.31. If there has been a new bill generated would you please send me an attached copy to my email at kx5867@engie.com? Staying current on payments is treated with very high priority. I realize things can get lost in transition so I appreciate your attention to this matter. If you have any questions please contact me at kx5867@engie.com. Thank You and have a nice weekend! Kindest Regards, Kristin Gurley Billing Specialist ENGIE Impact for Five Star Quality Care, Inc.

Case Date:

11/8/2019

Trash in yard, on porch, etc.

Case Date:

11/7/2019

Case Date:

11/6/2019

Issue #170681 has not been resolved. Mattresses/broken furniture still lying against garage outside in the weather.

Case Date:

11/6/2019

Case Date:

11/6/2019

Case Date:

11/6/2019

Two Street Lights out at Carmichael Center on Kirkwood side.

Case Date:

11/4/2019

Is there any chance that the City would beautify (i.e. remove the rusty fence, cut the weeds, and mow nicely) the property on Monroe St near Tri-North where the water tank used to be?

Case Date:

11/4/2019

I wish that on the online billing for water/sewer bills you could set it up to allow you in advance to pick the date to pay your bill like other companies do like Vectren and Duke. At this time if you want to pay your bill on the due date you have to wait til the due date to pay it. Very inconvenient. I like going on line and set up manually when to pay my bills but can't do this with Bloomington utilities.

Case Date:

11/4/2019

Grounds keepers are blowing leaves into the street, clogging storm drains.