Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

8/27/2025

Water is brown / dirty

Case Date:

8/29/2025

Unusual tasting water for the past two days. Tastes like chemicals.

Case Date:

9/5/2025

The water coming out of my faucets is brown (and getting browner). I don’t know if this is a utilities issue or a water quality issue.

Case Date:

10/3/2025

Rusty water has been coming through the pipes since September 30. We noticed it when we turn on the water

Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

Case Date:

1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks