Case Date:

9/18/2025

The cover for the water meter is very loose on the sidewalk. It presents a hazard for people walking and for strollers and wheelchairs.

Case Date:

9/29/2025

Second night in a row (as well as other nights in the past week) where a jackhammer and other loud equipment is being used past 10:00 pm less than 100 feet from residential housing. Filed a report this morning after this occurred around 2:45 am and was told it was a "one-time occurrence" and would be addressed.

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

Case Date:

11/23/2025

There is a broken utility cover in this area, leaving a hole in the ground. I have placed a cone over the top of the hole to try to prevent anyone from accidentally stepping into the hole. It needs to be repaired ASAP. It appears to me to be a telecommunication type box that was recently installed during the City’s Fiber installation.

Case Date:

8/14/2018

Our office received a call from an individual who reported an issue with a fire hydrant at the address listed. He says he tripped over it and believes it is not up to city code.

Case Date:

2/9/2019

Hello I’m researching possibly pouring a concrete slab out my back door & I have a couple questions that I hope will help get me going in the right direction. 1. Who do I need to contact regarding this to get started? The city/county? The HOA? 2. My back door is close to the property line & a large drain. How big could a concrete slab be? Is it even possible to do because of property line & drain. How do I find out if it is possible? Thank you TJ McMurray 1567 W Castle Ct Bloomington, IN 47403

Case Date:

6/14/2019

The issue is a fire hydrant on 4319 Cricket Knoll Dr. in Gentry Estates. While it doesn't really look like it sticks out that much from the sidewalk (you'll see by the attached photos) as there is a cutout. But if you're blind and your can sway your cane under it and you're moving over to avoid the tree branch, then you can actually not know it's there. The complainant has hit it with the side of his leg three times and has fallen to the sidewalk.

Case Date:

9/27/2016

Yard work was done at this location, and the customer would like more top soil for his yard.

Case Date:

9/27/2016

Customer would like yard work done.