Case Date:

10/25/1996

Alley behind this house....garden extends into the public alley

Case Date:

10/25/1996

Next door neighbor - trash - doesn't take it out, and today was scattered all over.

Case Date:

10/25/1996

LEAK AT WATER METER PIT/ CUSTOMERS PROBLEM

Case Date:

10/25/1996

MUD N SEWER LINE READY TO HOOK UP

Case Date:

10/25/1996

MUD N SEWER LINE READY TO HOOK UP

Case Date:

10/24/1996

dirty water

Case Date:

10/24/1996

CUSTOMERS WATER LINE BROKEN ON THEIR SIDE/SHUT OFF WATER

Case Date:

10/22/1996

Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.

Case Date:

10/22/1996

Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.

Case Date:

10/22/1996

MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.