Case Date:

8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

Case Date:

8/3/2020

yard overgrown

Case Date:

8/3/2020

yard needs to be mowed, overgrown

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

8/3/2020

Big miss dumpster track making!!!!

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

8/4/2020

Issue #173247 regarding the beehive drain and drainage ditches failing to drain rainwater on 8/3/2020 was listed at the wrong address (2739) and should be 2737 E Brigs Bends.

Case Date:

8/4/2020

Trash bin overflowing every day, even on days after the trash has been picked up.

Case Date:

8/4/2020

Huge overgrowth in backyard, has also led to mosquito problems