uReport

City of Bloomington, Indiana

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open #174449

City Performance

401 N Morton ST

Case Date:
1/7/2021

I've noticed that the uReport system no longer shows the text of the updates made. There are only dates and words like "open" and "assignment" and "closed." Citizens cannot see what the City has said or reported about these uReports. There are no details on who is working on the case, what is being done, etc. Is there a reason why this information has gone away and transparency is now lost?

open #181433

Other

401 N Morton ST

Case Date:
9/8/2022

Greetings. In my experience, as well as observations, it does not appear that there is much, if any, enforcement of the Hands-Free Driving state law that went into effect in 2019 in the City of Bloomington. There also doesn't seem to be much accountability to that law as in my experience, the person who rear-ended me told the BPD officer she hit me because she was looking at her phone, but following too close was on the citation and not distracted driving. Why is that? I was told that he didn't want to put more than one reason down. Well, why not distracted driving as that is what she admitted to? Also, there doesn't seem to be any sort of a public safety education campaign in any way... I could imagine that the social media accounts would be a great place for a weekly, bi-weekly, or even monthly Public Safety Announcement (PSA) for some friendly reinforcement, reminders, remedial lessons, etc. about the laws that provide structure around driving a couple ton heavy potentially lethal machine around these safe and civil streets. I think Bloomington motorists need a few reminders on some general laws about operating a motor vehicle, especially the hands-free driving state law. Can someone please speak a bit to this concern of mine? Much obliged for your time.

open #181557

City Performance

401 N Morton ST

Case Date:
9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

open #188630

Water Utility Billing Problems

401 E 12th ST

Case Date:
5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

open #188484

Drainage or Runoff

4001 E Providence CT

Case Date:
5/16/2024

Storm Drainage system at corners of Sheffield with Cambridge and Providence aren't sufficient and often are overwhelmed during heavy rains. This happens even without them being clogged.

open #188545

Scooters, Bike-share and Related Issues

3701 E 3rd ST

Case Date:
5/21/2024

Bird scooter blocking the sidewalk for over 7days on the corner of the North side of East 3rd and S. Meadowbrook Dr.

open #188562

Scooters, Bike-share and Related Issues

3701 E 3rd ST

Case Date:
5/23/2024

Abandoned scooter blocking the sidewalk and accessibility to the wheelchair ramp. Second note requesting city support for removal.

open #167620

City Construction Projects

3625 E Morningside DR

Case Date:
2/26/2019

the western end of Morningside Drive--west of Smith Road--has long been unsafe because there are no sidewalks. There are several families with young children, many residents walking dogs and walking to the park, and sidewalks would greatly improve general safety. thanks.

open #180038

Drainage or Runoff

3515 E Park LN

Case Date:
5/24/2022

I have a problem on my property with drainage. The drainage of my property runs off naturally into my neighbor's yard. His address is 3514 Morningside Drive. When a storm comes, his back yard pools and remains there for a few days until it is absorbed into the ground. I discussed with one of the neighbors how this might be resolved and volunteered to help pay for pipes that would carry the water that pools in their yard to the ditch along Morningside Drive. The neighbor didn't think that would work. Now they have dug out a deeper hole in their yard and are installing a "Sponge Garden." My understanding is that this will retain water and will not allow my yard to drain. This area has backed up into my basement in the past and flooded it. It seems to me that this will occur more easily with the installment of the "Sponge Garden." I appeal to the city of Bloomington to send engineers to come and see if there is some way that water can be drained into the ditch along Morningside Drive.

open #182257

Sewer Problems (Sanitary Sewers)

3511 N Kinser PIKE

Case Date:
12/12/2022

Bad smell coming from manhole cover in front yard. Smell is wafting to the house is hard to ignore. Keith McCorvie