Case Date:

4/7/2025

A storm caused a power line to break. We did not lose power, but there was much sparking. We reported to Duke. They sent someone out to fix the line. They had to chop the top half of a tree down to reach the line with a cherry picker. They through all the debris in our backyard. In calling around, to remove this tree debris will cost $400-$650. We do not have the funds for this. If we hadn't called, we would not have incurred this cost. I called Duke to investigate this very tree months back, as it seemed to be leaning on wires. The technician said there was no problem with the tree. Not several months later, the line is hit, and we have to pay money to remove the debris

Case Date:

7/28/2025

Large downed tree has been in backyard since the June storm of 2024.

Case Date:

11/17/2025

Collecting and disposing of two plots’ worth of yard waste into easement — mounds toward the back of the address can be seen from street. Accumulation of leaves so great that water floods all adjacent yards after any amount of rain. Last year, at last, property owner paid for leaf removal that took 3 days for a team of 6 to clear tons of waste from his many years of accumulation. He warned all neighbors that he would not consider lawful disposal of leaves this year, instead chooses to fill the easement. Owner understands he is littering while flooding our yards. He also understands the accumulation is too deep and too huge to be considered composting. We are at a loss.

Case Date:

11/2/2025

Large leaf piles blown into street from property instead of bagging

Case Date:

11/30/2025

Huge pile of leaves blocking part of the street, leaves have been there for almost two weeks. With it snowing yesterday, it made it extremely hard to even get around this pile, I can only foresee this getting worse. it is also almost completely blocking the sidewalk.

Case Date:

2/17/2026

Our leaves were never collected last fall. So there are still leaves that naturally collected along the side of the street. Now that the snow has covered them and defrosted, there are still matted piles along the side of the street between Arden Drive and Queens Way. It looks like one side of the street was collected in the fall, but not the other. I’m worried they will clog the gutters during heavy rain in the spring. Thank you for any help with this.

Case Date:

3/19/2026

While I fully support residents’ ability to compost and maintain sustainable practices on their own property, the current placement of this compost pile is creating issues for others nearby. It has become a noticeable eyesore and is producing odors that are impacting the surrounding area. Please see several reports about this from many neighbors. This is an ongoing issue. Because this structure is located in the right-of-way, it affects not only the adjacent property but also the broader neighborhood. Composting should be maintained in a manner that does not negatively impact others, including being placed out of public view and at an appropriate distance from neighboring homes. I respectfully ask that this situation be reviewed and that the resident be required to relocate the compost pile to a more appropriate location on their property, where it is not visible from the street and does not create a nuisance for others.

Case Date:

3/20/2026

Hello Multiple tree limbs have fafr the city lot tree line. Normally we would dispose of these. However pick up is several weeks out & we are elderly. We can keep our yard waste picked up with small sticks. However, when the large trees/branches fall off of these oaks lining Hickory stick, we cannot manage. Thank you. Vertessa

Case Date:

3/20/2026

Hello Multiple tree limbs have fafr the city lot tree line. Normally we would dispose of these. However pick up is several weeks out & we are elderly. We can keep our yard waste picked up with small sticks. However, when the large trees/branches fall off of these oaks lining Hickory stick, we cannot manage. Thank you. Vertessa

Case Date:

2/28/2026

There are multiple trash bags stored at the rear of my property and my neighbor's property, they may be from the repair crews after the recent tornado - see the attached photo. Can you please have these removed? Thank you, Elida C. Behar 02/28/2026