Third time resident has been written up since 9/13. On 9/13 resident was written up for failure to properly sort recycling. Since that time, resident has been written up for no tags on bags/cans. Crew that went out today noted no stickers, that the amount of trash had greatly increased and that animals were now getting in to this trash and spreading it around. 956
Sanitation was out at residence today and was unable to pick up cans due to them being overweight.
recycs and nonrecycs mixed, items not properly sorted, items not included in program.
Dikr/Jason faxed ljl/ other/recycling: Resident was left a notice, she will sort the recycling & remove the items that are not recyclable - Can we pick up on Wed? Lisa
faxed 10am/trb/Missed pick-up/trash:
Other/Yard waste: She has approx. 5 bags out. They are in city leaf bags - did not realize had to still put green stickers on bags. She will put the stickers in the bags because they are wet. Could someone please pick up?
mixed w/waste, nonrecyclables, not sorted
Residence was written up again today for failure to have stickers attached to bags/cans. Crew also noted that there is even more trash than before.
Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.
Resident called in complaining that her trash wasn't taken but the stickers were. SW spoke with resident and advised that trash was not taken because it was severely overweight. SW offered one courtesy pickup for resident but would not do it again. DF picked trash up stating that the can was almost full with water in addition to the trash and had to be drained of water prior to being moved.