Other
1331 E Southdowns DR
- Case Date:
- 11/13/2025
Leaves illegally dumped in city property. Sheridan Woods. This happens every year and I don’t know who is doing it the nearest neighbors claim they use lawn services to haul away their leaves.
Debris Removal (Sand, General Street Debris)
1300 E Maxwell LN
- Case Date:
- 11/13/2025
Storm water grate at SE corner of Maxwell Lane/Highland Avenue is blocked.
Nuisance Lights
1706 S Oxford DR
- Case Date:
- 11/12/2025
This is a corner house at the corner of Oxford and Thornton drive. There is a street lamp on the Thornton side that is NOT a Duke street lamp. It does not work at all. I can't report it to Duke because it doesn't have a Duke number and isn't in their system. That intersection of Oxford and Thornton is very dark.
Potholes, Other Street Repair
801 E Grimes LN
- Case Date:
- 11/12/2025
This hole STILL 4" deep. I reported it back on 8/11/25 work request # 204832. It's ridiculous it's taking so long to repair it properly. If it's not repaired before next Wed. I'm notifying the Mayor's office & City Council.
Traffic Signals
2671 E Covenanter DR
- Case Date:
- 11/12/2025
Travelling east on Covenanter, before crossing College Mall Rd., the light at the intersection of College Mall and Covenanter was not giving me a green light. I was the only car travelling eastbound at the time, as well as the only car in that part of the intersection (on the west side of College Mall Rd.). I went through 2 full Red-Green light cycles waiting to go through the intersection to continue on Covenanter towards Auto Mall Rd.
Westbound traffic near the bank on the east side of College Mall Rd. was getting their green light ok.
I ensured I was fully behind the stop line, even backing up after the Red-Green cycle for crossing traffic. I also do not believe I was too far to either the left or right in my lane.
This happened sometime between 2:10 and 2:16 PM today (Nov. 12, 2025). I never got a green light; I simply made a right turn on red to finally get out of the intersection.
This had happened to me before at that same place in the intersection, but I do not remember details.
Bottom line: Whatever sensor checks for cars at that intersection in order to give a green light to eastbound traffic on Covenanter should be checked.
Other
1707 S Huntington DR
- Case Date:
- 11/12/2025
I have many images/ videos/ message threads.. I have been dealing with a roach infestation since August. Roaches are literally all over my place. I've lost so much money because they raid my kitchen, my dishes, clothing, my child's items, etc. I have had to throw many things away and haven't been staying in my residence. Conditions are quite unlivable. My landlord is only wanting to have treatments done in my residence without giving me rightful compensation for what I've been dealing with. I would like to break my lease all together and move away from the place I am in. I am a single mom with no family and being asked to remain in these conditions is diabolical. I would like help with breaking my lease and getting it handled rightfully!
Biking & Walking
502 S Washington ST
- Case Date:
- 11/12/2025
All of the painted lines that were crosswalks here have long since worn away and no one has come to repaint them. Some drivers still treat this area as if the lines are painted, but many do not. Crosswalks near stoplights and Hills often have people driving accelerate the most. Please repaint all four crosswalks, 2 on Washington, and 2 on 2nd st.
Request a new Street Light
726 W Howe ST
- Case Date:
- 11/12/2025
Adding to the requests about the street lights, we noticed last night that all of the lights in the neighborhood seem to have been replaced with harsh white LED fixtures.
At a minimum these need diffusers or something, the naked LEDs are very harsh and hurt the eyes of pedestrians. It would also be great if there were shields or something directing the light down, as currently they are unshielded.
Honestly having the old lights back would be a massive improvement, but given how unlikely that is please consider these other mitigations. The light pollution from these lights is very unpleasant.
Request a new Street Light
335 S Euclid AVE
- Case Date:
- 11/11/2025
Hello! I recently noted that the streetlight outside my house seems to have been changed out for a really horrible glaring and harsh cool-toned one. it was previously a lovely and classy warm shade of orange. can you confirm if this light was actually recently changed? hopefully i am wrong and it’s just malfunctioning somehow. if the city has in fact switched the warm toned bulbs for cool ones, is there a way to have it switched back? my street looks like a soviet prison camp now :(
thank you!
Nuisance Lights
346 S Jackson ST
- Case Date:
- 11/11/2025
Was the streetlight at W Smith and S Jackson st recently replaced with an LED fixture? It is really excessively bright, there was nothing wrong with the existing streetlight. Please turn down the brightness of the light of at all possible, thank you.