Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

9/3/2024

Fiber optic installation created some cylindrical holes in the concrete and asphalt about 6" in diameter in various locations. At this intersection, there is one that was apparently refilled with gravel, but another was left open and a stepping hazard. It is on the north part of the intersection, just north of where 11th crosses and closer to the east side of the street than the west. We found a concrete core by the side of the road that likely came out of the hole originally so we placed it back in the hole, but it sunk down a ways because it was unsupported beneath and now it needs to be topped off with gravel or the core should be removed and the entire hole filled with gravel.

Case Date:

10/4/2024

There is a utility project happening in the Spicewood subdivision. The yard repair after digging up holes is not up to standard. Instead of smoothing the yard out, big clumps of dirt are being left with straw thrown in them. Yards need to be left in the same or better condition than they were before the project began. The dirt should be smooth and tamped down, excavator tracks in the yards need to be repaired. Please make sure the remaining properties are repaired up to standard and left in the same or better condition prior to the project.

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

4/25/2022

In the street adjacent to 3152 s Coppertree , a cover is half missing

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

11/19/2022

It is sinking and needs cleaned.

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.