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City of Bloomington, Indiana

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closed #70384

Water Utility Billing Problems

223 S Pete Ellis DR

Case Date:
10/18/1996

MS. SONNY GALLO OWNS THE BOOKRACK (A BOOKSTORE LOCATED AT 223 S. PETE ELLIS DRIVE. SHE USED TO HAVE BILLS OF $6-$7 PER MONTH; HOWEVER, LATELY HER BILLS HAVE RISEN DRAMATICALLY. SHE HAS HAD TESTS RUN BY UTILITIES DEPT. AND HAS BEEN INFORMED THAT THE DEPT. CAN FIND NOTHING WRONG. SHE WOULD LIKE TO KNOW THE CAUSE OF THE INCREASE IN AMOUNTS.

closed #70392

Water Utility Billing Problems

1969 S Henderson ST

Case Date:
10/16/1996

MR. FLINN REPRESENTS RAYMOND MOORE ENTERPRISES, INC. HE FEELS THAT THE AMOUNT CHARGED FOR THE USE OF A HYDRANT METER IS TOO HIGH. HE BELIEVES THAT CBU SHOULD NOTIFY HIM WHEN RENTAL REACHES A SIZABLE AMOUNT.

closed #70573

Water Utility Billing Problems

3916 W ALLEN CT

Case Date:
9/6/1996

On July 29, 1996, Ms. Murphyy got a disconnect notice on a different account. She said she was told by CBU employee that she had two accounts - one was a phantom account and was meter reader's fault. The clerk stated it was all straightened out. While Ms. Murphy was on vacation, her water was disconnected. Water was not turned back on as they were told after her call. Meter reader turned water on. She wants apology.

closed #70574

Water Utility Billing Problems

3916 W ALLEN CT

Case Date:
9/6/1996

On July 29, 1996, Ms. Murphyy got a disconnect notice on a different account. She said she was told by CBU employee that she had two accounts - one was a phantom account and was meter reader's fault. The clerk stated it was all straightened out. While Ms. Murphy was on vacation, her water was disconnected. Water was not turned back on as they were told after her call. Meter reader turned water on. She wants apology.

closed #33622

Water Utility Billing Problems

2722 E Brigs BND

Case Date:
11/22/2004

Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.

closed #33638

Water Utility Billing Problems

2609 S Olcott BLVD

Case Date:
11/19/2004

Customer would like adjustment on large bill due to watering during the month of September 2004.

closed #33642

Water Utility Billing Problems

483 E Cardinal Glen DR

Case Date:
11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

closed #33666

Water Utility Billing Problems

3907 S BUSHMILL RD

Case Date:
11/18/2004

Customer requested adjustment in account due to need for heavy watering in Sept. 2004. Will be scheduled for appeal at next USB Admin. Subcommittee meeting.

closed #33668

Water Utility Billing Problems

2300 LINDEN HILL RD

Case Date:
11/18/2004

Letter requested afdjustment due to heavy watering during the month of September. Will be notified when USB Admin. Subcomm. mtg. is scheduled.

closed #33669

Water Utility Billing Problems

2312 S Montclair AVE

Case Date:
11/18/2004

Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.