closed #107046
Trash
217 S Roosevelt ST
- Case Date:
- 11/19/2001
no sticker
no sticker
Subscriber did not receive cable last month; called Insight and was told that the guide was replaced by a scrolling guide on channel 58. He was charged $1.50 for the guide & was told he would be credited on his next bill (not yet received). He has been a cable customer since 1987 and is disappointed in the billing process and constant changes.
NOT SORTED; TRASH MIXED IN; NON-RECYCLABLE ITEMS
NO STICKER
TOO HEAVY
NO STICKER
TRASH MIXED; NON-RECYCLABLE ITEMS
TRASH MIXED IN; NON-RECYCLABLE ITEMS
NO STICKER
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.