closed #105313
Recycling
430 N Roosevelt ST
- Case Date:
- 6/24/2002
not sorted
not sorted
non-recyclable items
not sorted; trash mixed in; non-recyclable items
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not sorted
no sticker
in plastic bags
in plastic bags
Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.